P&O Corporate Serviced Apartments is an first in Poland accredited member of the Association of Serviced Apartment Providers (ASAP).
We have successfully achieved ISAAP Accreditation – the leading global standard for the serviced apartment sector.
Our ISAAP Quality Accreditation confirms-
• We have been rigorously assessed to meet the 250 service quality, regulatory & safety criteria
• We comply with all the key legal, statutory & health & safety requirements . We are marketing all our properties accurately
• We deliver a quality guest experience
• We adhere to best industry experience
Our guests can book and stay with confidence knowing they are booking with a company that holds ISAAP Compliance Accreditation* and that we have met the minimum standard of ISAAP requirements giving assurance to the consumer that the required standards of safety, security and duty of care have been met.
We are proud to display the ISAAP Quality Marque confirming we have gained Quality Accredited Provider status fromISAAP, the leading global provider of quality assessment, reporting and recognition awards for the serviced accommodation, corporate housing and executive suites sector of the hospitality industry.
We are pleased to be Quality Accredited Provider Members of the Association of Serviced Apartment providers (ASAP)the leading independent trade body for the serviced apartment sector.
The ASAP Quality Accreditation Program is the leading global quality assessment, reporting, recognition and accreditation system for the serviced apartments, corporate housing, and executive suites sectors of the hospitality industry.
ASAP introduced an in-house quality assessment process designed to ensure core compliance with legal health and safety requirements, good practice, and a measurement and comparison system for quality of services.
This certification means that consumers can be confident that we deliver a consistently high standard of customer care, comfort, and health and safety.
As a trade body, ASAP aims to ensure the consumer has confidence in booking serviced accommodation anywhere in the world.
In 2014 we introduced the Quality Accreditation Programme which has evolved into ISAAP (International Serviced Accommodation Accreditation Process). ISAAP has enabled ASAP to deliver on its aim by providing a suite of quality-driven recognition awards. These provide a significant differentiator for the provider of serviced accommodation against competitors who have not achieved the awards. They provide the consumer or corporate buyer with the assurance that standards of health, safety, security and quality have been achieved and that customer duty of care is assured.
Today, ISAAP is the leading global provider of quality assessment, reporting and recognition awards for the serviced accommodation, corporate housing and executive suites sector of the hospitality industry.
From 1 September 2019, ISAAP introduces Compliance, which, if achieved by the serviced accommodation provider, gives assurance to the consumer that the required standards of safety, security and duty of care have been met. All providers must achieve Compliance before ASAP membership can be confirmed.
Quality Accreditation continues to be provided by ISAAP as an option for the provider and, where achieved, the provider also achieves Compliance (as it is an integral part of the QA process).
Quality Accreditation is designed to confirm that a serviced accommodation provider achieves the set minimum acceptable standards of quality and comfort in the product it provides to customers, from the beginning until the end of the guest experience and, by achieving this accreditation award, the provider elevates itself above those who are unable to display evidence of this achievement through the Quality Accreditation logo.
ISAAP is also introducing a higher quality level of accreditation; Quality Accreditation Platinum, this being the highest ISAAP award for quality recognition. This award allows providers who achieve the designated QA scores in the quality assessment process the opportunity to showcase and promote those accommodation units as Platinum standard.
More details of this award will be forthcoming in time for its launch from 1 September 2019.
Agent Accreditation is, at time of writing, the fastest growing recognition award in terms of companies engaging in the accreditation process and achieving the required standard. This award continues to evolve in its complexity and relevance and is positioned to be a valuable element in underpinning the success of the trade body.
For more information regarding ISAAP’s suite of recognition awards, please view the video below and browse the following pages in this section on Accreditation and Awards: